The OzzyMat – The Key to the SmartWasher System The OzzyMat is designed to introduce microbes called Ozzy’s into the SmartWasher System. It must be placed on the mat support white side up. The OzzyMat helps reduce excess clogging during its 30 day or 1 month use. It must be changed monthly to help keep the microbe colony healthy and keep your SmartWasher working at peak performance. The FL-4 Multi-Layer OzzyMat – The Recommended Filter The OzzyMat FL-4 has 4 white layers and 1 blue layer. The white layers on the mat trap any particulate larger than 50 microns and should be peeled at least once a week for optimum performance. The blue layer is the support structure that contains the microbes and delivers them into the system. These microbes migrate from the OzzyMat into the Ozzy Juice located in your SmartWasher tank and break down organic waste
We aim to despatch all orders within 1-2 business days. Once your order has been despatched the estimated time frames are:
Perth Metro (1-2 business days)
Regional WA (3-4 business days)
Interstate (5-10 business days)
Home & Trade Customers
As a Heatleys Home & Trade customer you will receive free delivery on all standard orders over $100*. This only applies if the delivery location is within the Perth Metro area. If your order is under $100 and/or delivery is outside of the Perth Metro area than a standard $10 shipping fee will apply. For more information on Delivery and Shipping click here.
Business Account Customers
Heatleys Business Account Customers will have specific delivery arrangements with their preferred freight providers. Contact your Account Manager for more information on our delivery arrangements.
Returns
Heatleys have a satisfaction guaranteed policy and we are committed to providing our customers with excellent customer service. We understand that you may change your mind on the products you have purchased from us and we are more than happy for you to make a return for either an exchange, credit note or refund. You can view our full Returns Policy here.
COVID-19 Disclaimer
Due to the unpredictable circumstances of the COVID-19 pandemic please allow an additional 5 business days from the estimated delivery date to receive your items. Heatleys prioritise the health and well-being of our community therefore most of our preferred courier services have implemented contactless delivery.
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