1800-HEATLEYS
Solutions
Business Hub
Heatleys has recently re-designed its website and updated its online ordering system to help its customers streamline their inventory management systems. Born out of an understanding that every organisation has different operational requirements, we can now offer our customers a variety of solutions to make it easier for them to access all our products online. And with over 70,000 products to choose from, competitive trade pricing and a simple transaction process, it’s the perfect one-stop-shop for all your safety and industrial supply needs.
Reliable supply chains
The past twelve months have presented some unprecedentedly supply change challenges and many businesses are only too aware of the costs – both time and money – these delays can have on their operations. That’s why Heatleys has prioritised putting systems in place that help ensure fast turnaround times, streamlined processes and reliability. Heatleys has a national footprint and partners with an extensive network of logistic services, which allows us to be flexible and provide our customers with an unrivalled offering and service:
- The most comprehensive product catalogue.
- Inventory that’s positioned closer to customers.
- Improved delivery times.
- Reduced shipping costs.
Our customers can now also shop online and avoid delivery times altogether with our free Click & Collect service. Once you’ve selected the items you wish to purchase, select the Click & Collect option and you will be notified when your items are ready to collect.
Additional support
Business customers can set-up a Heatleys account to receive additional support managing all their supply and procurement needs. They receive extended trading terms, trade pricing, access to Heatleys Business HUB, unique offers and pricing, as well as a suite of other tools designed to support their business.
Integrated systems
Our new website lets business customers integrate their business systems with Heatleys to facilitate a more efficient way of making high volume transactions. Integrated customers enjoy all the benefits of an online shopping experience whereby Heatleys.com.au is directly linked with their Enterprise Resource Planning (ERP) systems to create an automated, highly efficient data exchange.
This reduces the need for paper catalogues, manual invoicing, emails and reduces the risk of manual errors and the double entry of purchase orders. The benefits of systems integration include:
- A seamless, highly efficient method of transacting for high volume customers.
- Sophisticated systems integration functionality.
- Saves time, money and reduces the need for double entry of purchase orders.
- Reduces the need for paper catalogues, manual errors and emails.
- Automation enables an efficient transaction execution and prompt, reliable product and service delivery.
- Improves traceability and reporting due to integration with IT systems to support data collection, visibility and analysis.
Data driven
Heatleys recognises that the key to success is fostering relationships and building lasting partnerships. This belief has been the driver behind the idea to provide our business customers access to a unique proprietary reporting and data analysis tool that uses Microsoft’s world class business intelligence (BI) software. Microsoft Power BI tracks and monitors the activity in your account and allows you to better understand your purchasing behaviours and trends. In short, it facilitates a data driven approach to the way you run your business, allowing you to better plan for the future.
